1. Provide strategic advice to the Assistant Director – Planning and to the planning and building control services on continuous development and improvement

2. Work with and represent the Assistant Director – Planning and the Head of Development Management on financial and budgetary management, performance improvement, monitoring and marketing

3. To be responsible for local and national performance monitoring and the maintenance, provision and analysis of data

4. To be the guardian and driver of customer satisfaction for the planning and building control services and oversee complaint and FOI/EIR responses

5. To work with the corporate Transformation Team, Assistant Director – Planning, the Head of Development Management, Manager and Team Leaders, and the Head of Digital and Innovation, to enable and implement process and system efficiency including through information, digital and automated technology.

6. To identify opportunities for service improvement and lead their implementation

7. To line manage and work with the Technical Support Team Leader to support transformation and improvement and maintain high-quality support to the planning and building control services

8. To support the planning and building control services in preparing for Local Government Reform and transitioning to a new unitary authority

9. |To work with and report to the Council’s Extended Leadership Team, Corporate Leadership Team and Portfolio Holders in delivering improvement.

10. To support corporate service and business planning for the planning and building control services

11. To manage procurement and contract management for the planning and building control services

12. To manage staff learning and continuous professional development for the planning and building control services

13. To manage recruitment for the planning and building control services for the planning and building control services

14. To manage the on-line presence of the planning and building control services

15. To deputise for the Assistant Director – Planning and Head of Development Management when required16. To undertake such other relevant duties as may be required by the Executive Director Place & Regeneration and the Assistant Director of Planning